Our e-commerce solutions not only seamlessly integrate with your existing systems, they allow you to respond instantly to business developments and take advantage of technological innovations. We also take the risk out of e-business projects with extensive testing, prototyping, and knowledge transfer from our experts to your internal team.
Tekpundits accelerates your business by offering an e-commerce in a box solution. This solution provides a complete end-to-end solution, including multivendor Line-item purchasing and Fulfillment that enables every commerce aspect of your business.
Our global delivery platform for eCommerce or eCRM applications is constructed with best-of-breed systems, networking, and software technologies. We deliver outstanding performance, scalability, and availability; powerful data recovery; five-layer security methodology; and a high-capacity backbone.
Our Customer Relationship Management offerings include:
Customer Service and Self-service
Customer service and self-service offers our clients the ability to reduce costs and increase revenue by allowing their customers to serve themselves through auto-email response management, solution knowledge-base search, and by interacting with them through the Web. Customer service and self-service enables our clients to cross-sell and up-sell to customers by increasing their knowledge of customer profile–and by automatically suggesting cross-sell and up-sell opportunities
Working closely with the client and with our Strategy Solutions and eSolutions teams throughout the life of a project, from strategy creation to development to implementation. This coordinated effort greatly enhances time-to-market and ensures that robust functionality is seamlessly integrated with a clear, consistent user interface that is always a powerful expression of the brand
With an eye to “building a scalable brand,” the group works with our clients to ensure that their creative strategy evolves to meet their changing business needs.